Your questions answered
Common questions
Why should we use you for 3rd party logitics?
We have been in the 3PL business for 20+ years and understand each business is unique and we can customize our services to meet your needs. We
What is standard order shipping time?
Our standard pick, pack and ship standard is all orders ship within one business day. If need be, we can ship the same day on orders received by 11:00 AM.
Are packing slips included in shipment?
We can use any third-party packing slip or our own packing slip. We believe having a packing slip is important information for delivery. purposes.
What type of packaging is available?
We can receive your boxes fully ready to ship or we can add inserts, sealed air protection or other packaging materials.
Is Kitting available?
We can fully kit and ship group items. We work with both composite and component SKUs, allowing us to combine items in boxes, add additional boxes, or ship in any configuration you need. We can also advise you on the number of kit shipments available based on the components.
How do you handle returns?
Nobody likes returns. Each return affects your bottom line and we do not want to make a bad thing, worse. We will inspect and restock your items for free.
Do you have custom services available?
Our expert staff and flexible capabilities allows us to perform any service needed. Just let us know what you need and we will accomplish it.
Can I cancel or stop an order?
If an order has not been picked up by the carrier, we can cancel it immediately. If the order has shipped we can have it returned from the shipper prior to delivery.
Where are you located?
Our third party logistics warehouse in located in near Superior Wisonscon and Duluth, MN